Thank you for using Bestsleep's products and services. We fully understand that this application respects and protects the legitimate rights and interests of all users of Bestsleep: Tracker, Clock&Sounds. In order to provide users with more accurate and personalized services, this application will use and disclose user personal information in accordance with the provisions of this privacy policy. Before using Bestsleep, please carefully read and understand this privacy policy. If you do not agree to this policy, you should immediately stop using the products or services we provide.
This privacy policy will help you understand the following content:
This application may collect and use the following information related to your personal identity:
a. Log information, including your search keywords, browsing information, click data, etc.
b. Device information, such as your device model, operating system version, unique device identifier, hardware settings, software version, network status, etc.
c. Location information, such as your approximate or precise location information collected through GPS or Wi Fi.
d. Gyroscope sensors, acceleration sensors, gravity sensors, and other information are used to monitor your movement status and optimize sleep analysis results.
e. Battery information: When recording sleep function, we will collect your device's battery information to run the sleep recording algorithm function. When your device's battery level is low, the sleep recording algorithm will automatically stop to save power on your device.
f. Mic and storage permissions. After obtaining your consent, we will apply for permission to record and allow storage permissions to analyze your sleep quality and detect sleep and snoring (audio files are only saved locally on the device and will not be uploaded to the server), to provide you with the service of viewing sleep reports on the device.
g. HealthKit information. If you choose to provide, we may collect iOS Health application and/or Healthkit data (which may include date of birth, heart rate, height, gender, weight, and exercise status) (collectively referred to as "Healthkit information"), which is protected by this privacy policy. Users do not need to share this information or can choose not to provide this additional information and not input it when requested. Healthkit information will not be used for marketing purposes, nor will it be shared with third parties for marketing purposes, unless the third party has already provided you with health services with your prior consent.
h. For information needs in special scenarios, if we need to obtain your personal information outside of the aforementioned scenarios, we will obtain your explicit consent again and fully explain the application scenarios and the content and scope of obtaining your relevant information to you before obtaining your explicit consent.
i. Effective subscription and return information, payment and return are handled by iTunes and Google Play. If you register your email address in the application, we will receive information about your payment and return. These data will also be retained for recording purposes.
j. You can use your Google or Apple account to create an account on our application (you should read the applicable third-party privacy policy to understand what other information these third parties will collect when you log in to our application using their account). When you register to use the application, we may collect personal data about you, such as: The name you assigned to the account; The email address you assigned to the account; The password or access code you assigned to the account.
We strictly abide by the provisions of laws and regulations and the agreements with users, and strictly manage and protect the collected user information.
We may use the collected information to improve our products and services, including but not limited to optimizing user experience, developing new features, identifying and resolving issues, etc.
In order to provide, evaluate, and improve our products and services, we may conduct statistics on the usage of our products or services to measure user interest and participation in our services;. Meanwhile, we may also share these statistical information with the public to showcase the overall usage trends of our products or services. But these statistics will not include any personal identification information of you.
Pursuing our legitimate interests, such as direct sales, research and development (including marketing research), network and information security, and preventing fraud.
Data storage, we will store your sleep data on Google Cloud (https://firebase.google.com/docs/storage?hl=zh-cn) for you to access and obtain your data through your account. We may change our hosting company in the future, in which case we will update this privacy policy. We will not use the storage for advertising purposes, nor will we sell the collected data to any advertising platform, data broker, or information distributor. Before disclosing your personal data to third parties, we ensure that: The shared personal data is limited to the reasonable requirements of third parties to perform the services or functions detailed in their applicable service terms; The agreement we have reached with them includes reasonable terms and conditions for protecting your personal data; These third parties provide reasonable assurance that they will protect your personal data and comply with applicable laws.
We attach great importance to the protection of user personal information and will take reasonable security measures to protect your personal information. But in the following situations, we may disclose your personal information:
After obtaining your explicit consent or authorization;
According to the provisions of laws and regulations or at the request of administrative and judicial institutions;
Information transfer involved in completing mergers, divisions, acquisitions, or asset transfers;
To protect the legitimate rights and interests of us, other users, or the general public;
Other necessary disclosure situations.
In order to optimize our products and provide you with better service, we will share personal data with third-party suppliers or agents who serve us for the purposes specified in this privacy policy. For example, the company we hire to provide data analysis services may need to collect and access personal data for data statistics and analysis. We will require all third parties sharing data to protect your data privacy and security in accordance with this privacy policy. If we share your sensitive personal information or change the purpose of using and processing personal information, we will seek your authorization and consent again.
Before disclosing your personal data to third parties, we ensure that:
The shared personal data is limited to the reasonable requirements of third parties to perform the services or functions detailed in their applicable service terms;
The agreement we have reached with them includes reasonable terms and conditions for protecting your personal data;
These third parties provide reasonable assurance that they will protect your personal data and comply with applicable laws.
The following are our third-party analysis and performance partners who have collaborated with us:
Google：https://policies.google.cn/privacy?hl=zh-CN&gl=cn
adjust：https://www.adjust.com/terms/privacy-policy/
firebase：https://firebase.google.cn/support/privacy/?hl=zh_cn
facebook：https://www.facebook.com/about/privacy
We will retain your personal data for evidence and accounting purposes for the period necessary to achieve the collection purpose, or in accordance with the law (whichever is longer), for a retention period not exceeding the applicable statutory statute of limitations. If you use our application, we will retain your personal information as long as your subscription is active.
We use management, technical, and physical security measures to help protect your personal information. We use the following information security measures to protect your personal data:
Encrypt your personal data during transmission and rest; System vulnerability scanning and penetration testing; Protecting data integrity; Organizational and legal measures; Regularly conduct data protection impact assessments
The security of your personal data is important to us, but please remember that no method of internet transmission or electronic storage is 100% secure. Although we strive to use commercially acceptable methods to protect your personal data, we cannot guarantee its absolute security.
Our products, technologies, and/or services are primarily aimed at adults. Children should not create their own personal information subject accounts without the consent of their parents or guardians. For situations where personal information of children is collected with the consent of parents, we will only use or publicly disclose this information when permitted by law, explicitly agreed upon by parents or guardians, or necessary to protect the child. Although local laws and customs define children differently, we consider anyone under the age of 14 to be a child. If we find ourselves collecting personal information about children without obtaining verifiable parental consent in advance, we will try to delete the relevant data as soon as possible.
We reserve the right to change this privacy statement from time to time. We will notify you of any changes by publishing updated notifications on the application and our website. If we make any significant changes to the notification, we will use the Sleep Cycle application. If you have any questions about notifications or how we handle your personal data, we encourage you to contact us.
Bestsleep offers premium membership subscriptions, where you can subscribe and make payments through your iTunes/Google account. After confirming the purchase, a fee will be charged to your iTunes/Google account. Your subscription will automatically renew unless cancelled at least 24 hours before the end of the current period. Your account will be renewed within 24 hours before the end of the current period.
This application is only used as a software to assist in falling asleep and cannot replace professional medical advice, diagnosis, or treatment. If you have difficulty falling asleep or other sleep problems, please seek medical attention promptly and seek the help of a professional doctor. When using this application, please ensure to follow the correct operating methods. Our company is not responsible for any losses caused by improper operation, misuse or abuse of this application by users. Our company does not guarantee the applicability, accuracy, reliability, etc. of third-party applications or services in this application. Users should make their own judgments and bear corresponding risks when using third-party applications or services.
If you have any questions about our privacy practices or this Privacy Policy, or to exercise your rights as detailed in this Privacy Policy, please contact us at: [email protected]。